Dedicated Technical Service - Dedicated Technical Service allows the peace of mind of a set recurring cycle of weekly or bi-weekly onsite support. This ensures that an experienced technician on your site according to a preset schedule days and times of the week. PCT will work with you to determine time slots that will offer the greatest benefit and coverage for your business. Unscheduled service visits would also be available between scheduled onsite visits.
Scheduled Maintenance - Scheduled Maintenance is an option that allows monthly cycles of onsite technical service. At this time, our technician would be onsite to aid in solving problems that have arisen since the last visit, and also to make sure that your network and PC's are performing at their optimum level. Unscheduled service visits would also be available between scheduled onsite visits.
Network Assessments/Consulting - PCT Technicians will come to your business and perform a network assessment. We will then be able to discuss with you options to improve network performance and how your network can be improved. Increasing your network performance can lead to better employee productivity and customer satisfaction.
Business Continuity Planning - Any business can fall prey to business loss at any time. Causes for this operational downtime can range from natural disasters to grievous acts. Disaster recovery planning will hasten the recovery from any of these type of occurrences. This can be a very intensive plan with provisions in place for all aspects of business recovery and may begin with network infrastructure discovery and documentation.
Onsite printer and PC repair - We also perform onsite general Printer and PC repair and maintenance.